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TAATECH

Privacy Policy

How TAATECH collects, uses and protects personal information.

Effective 3 November 2026Last updated 3 November 2026Version 1

This Privacy Policy explains what personal information TAATECH collects through this website, why we collect it, how we protect it and the choices you have. It applies to www.taaatech.com and to the enquiries, quote requests and newsletter subscriptions made through it.

Who we are

TAATECH provides software development, business IT solutions, security systems, digital marketing and professional training. TAATECH is responsible for the personal information described in this policy. You can reach us using the details at the end of this page.

Information we collect

Information you give us. When you use our contact or quote request forms we collect your name, email address and, if you provide them, your phone number, company, the service you are interested in, budget range, timeline, the subject and content of your message, and any files you attach. When you subscribe to our newsletter we collect your email address and, if provided, your name.

Information collected automatically. To protect our forms against spam and abuse we store a one-way hashed version of your IP address (we do not keep the address itself), your browser's user-agent string, the language of the page and the time of your submission, together with the time you gave consent to this policy. We also keep anonymous statistics, such as how often an article is read and what is searched for on our FAQ page; these do not identify you.

Analytics (only with your consent). If you allow analytics cookies, Google Analytics collects information about your visit, such as pages viewed, time on the site, the referring website, approximate location (city or country), and device and browser type, using cookies. It is not loaded without your consent.

We do not collect special categories of personal data and we ask you not to include them in your messages.

How we use information

  • To answer your enquiry, prepare quotations and provide the services you request.
  • To contact you by email, phone or WhatsApp about your request.
  • To send our newsletter, only if you subscribed and confirmed your subscription.
  • To keep our website and forms secure and to prevent spam and misuse.
  • To understand, in aggregate, which content is useful so we can improve the website.

We do not sell your personal information and we do not use it for automated decision-making.

We process your information because you asked us to (to answer your enquiry or prepare a quotation, which may lead to a contract), because you consented (for example to our newsletter or to optional cookies, which you can withdraw at any time), and because of our legitimate interest in keeping the website secure and improving it.

Cookies and similar technologies

We use only what the website needs to work, plus optional technologies you can switch on or off. See our Cookie Policy for details.

Sharing and disclosure

Your information is available only to TAATECH staff who handle enquiries. We use trusted service providers who process data on our behalf and only under our instructions:

  • Vercel – website hosting.
  • Supabase – database for enquiries and subscriptions (servers in Ireland, EU).
  • Cloudflare – domain, security, file storage for attachments and email forwarding.
  • Resend – sending our emails (EU region).
  • Google (Gmail) – the mailbox in which our team receives and answers email.
  • Google Analytics – website statistics, only if you allow analytics cookies.

If you contact us on WhatsApp, that conversation is also subject to WhatsApp's own terms and privacy policy. We may disclose information if the law requires it or to protect our rights, our users or the public.

International transfers

Some of our service providers store or process data outside the country you are in, including in the European Union and the United States. We choose providers that protect personal data with appropriate safeguards.

Data retention

  • Enquiries and quote requests: as long as needed to respond and manage our relationship with you, after which we delete them. You can ask us to delete them sooner.
  • Newsletter subscriptions: until you unsubscribe.
  • Anonymous website statistics: up to 13 months.
  • Google Analytics data: 14 months.
  • Security records of sign-in attempts to our content management system: 30 days.

Security

The website is served only over encrypted connections (HTTPS). Data is stored with providers that encrypt it at rest, access to our systems is limited to authorised staff with individual accounts, and files you attach are kept in private storage that is not publicly accessible. No method of transmission or storage is completely secure, but we work to protect your information.

Your rights

You can ask us to access, correct or delete your personal information, to restrict or object to how we use it, or to provide a copy of it. You can unsubscribe from our newsletter at any time using the link in every newsletter email, and change your cookie choices at any time from the "Cookie settings" link in the footer. To make a request, email info@taaatech.com. We may need to confirm your identity before acting on a request.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has sent us personal information, please contact us and we will delete it.

Changes to this policy

We may update this policy when our practices or the law change. The date at the top of this page shows when it was last updated. Significant changes will be highlighted on this website.

Contact us

For any question about this policy or your personal information, contact us:

TAATECH
Email: info@taaatech.com
Phone / WhatsApp: +252 63 666 9666
Website: www.taaatech.com